Returns and refunds

RETURNED PACKAGES

I'm not responsible for any lost, returned or unclaimed packages. However please do message me if you notice your package has been returned, as I have to go and personally pick it up at the post office and they not always notify me when a package has been sent back.


If the package reaches me back then I'm able to offer either; to resend your package, as long as you're willing to cover the shipping cost, or issue a refund for the items (shipping fee excluded). Please note this offer stands only if you reply within 1 month after the first notification mail with the offering has been sent. After that period of time has passed I won't be held responsible to issue neither of them anymore.


*Returned packages can take more than 1 month to reach me back so please keep that in mind.


REFUNDS

Once an order is placed it cannot be canceled or refunded, please take your time when ordering and keep that in mind. Refunds may be provided only in specific situations like in case of returned packages or sudden changes in the shipping polices where it's not possible for me to ship your order.